I know there are a few expert's with stuff like this here, so hopefully somebody can point me in the right direction, the problem is with my wifes windows 8 laptop using windows live mail and only occurs on her sky/yahoo account, I have the same running on my win 7 laptop with no problems, in fact if I setup her account on my laptop it will work no problem.
The problem is that it will neither send or download any messages, but this is sporadically, sometimes it will just download messages but most of the time not, yet if I create a duplicate account it will happily download all of the messages off the server, but ones its finished that's it no new messages!
the error message is this:
Server: 'pop.tools.sky.com'
> Windows Live Mail Error ID: 0x800CCC0F
> Protocol: POP3
> Port: 995
> Secure(SSL): Yes
Now I have been trawling through the net looking for answers, and most seem to say its anti virus related, well I have tried uninstalling it (avast free) same as mine, with no joy, I have disabled the windows firewall as well, same result,
I have also tried using different ports in the email application.
I tried reinstalling the windows live application, but it wont, so this leads me to think it may be application software related but where to start?
This is driving me nuts, well the wife is!