Yeah mate that road is crap, I know I did the commuter trek up it every day. Some of the ruts that lorries have left in it are just awfull. Could have hit a rut and tryed to steer out of it specially with small crappy wheels. Was surprised by the fact that the car veered heavily after it finally came out of the ruts and overcompensated then the rest you know. That or she was doing her makeup in the rear view (dont laff this happens).
RE First aid. I honestly think that any citizen should have a basic first knowledge compulsoraly. All members of the forces have a basic foundation test of first aid annually which I now see as being a usefull tool. It improves your self confidence in a lot of situations and makes you look at things a little better (like WSB2's realisation of not just rushing in). I don't know what first aid courses cost in civvy street but I am positive that for a donation to charity any given military medical or tac med unit will do a course for people that are interested. I could speak to the guys at my last unit if anyones interested.