Terminator Posted December 28, 2004 Share Posted December 28, 2004 After a short break in virus protection via subscription, a family members computer has been attacked by Trojans. In attempt to get rid of these Trojans there are now problems accessing files. Some of these files are very important and are complex animations which form part of a thesis. All back ups are many hours short of the latest version of the thesis, for which has a looming dead line. The owner of the PC is some what stressed as the remaining hours are needed to polish the final and now inaccessible versions, not rework existing back ups. The OS is Win 2000 can anyone help. Quote Link to comment Share on other sites More sharing options...
GeordieSteve Posted December 28, 2004 Share Posted December 28, 2004 Oh dear. What happens when trying to access the work? Not "invalid or unsupported file type" or something is it? Quote Link to comment Share on other sites More sharing options...
Terminator Posted December 28, 2004 Author Share Posted December 28, 2004 It keeps locking up. The only thing we have been able to view are videos. We have run the windows repair disc with no apparent effect. I think the last virus program run found Trojans in systems files it may have stripped some out. Quote Link to comment Share on other sites More sharing options...
Nic Posted December 28, 2004 Share Posted December 28, 2004 Phil, can they burn the relevant files onto disc and try opening on another PC? Then you'll know if it is a problem with the PC or if the files are corrupt. Quote Link to comment Share on other sites More sharing options...
Branners Posted December 28, 2004 Share Posted December 28, 2004 stab in the dark, install a new printer driver (one thats not even on the machine if you need to) and try that. Printer drivers can cause problems when opening up graphic intensive stuff. give me a call if you need more help. JB Quote Link to comment Share on other sites More sharing options...
Terminator Posted December 28, 2004 Author Share Posted December 28, 2004 We seem to have most things working now. It is just very slow. The main source of anxiety is we can not open any 3DSMax files, cant even highlight the icons , a single click on them causes a system freeze. My son has an entire game level modelled in 3DSMax, the discs for this are 200 miles away. The current version he is using is 4.2 Just trying a printer driver install. Thanks for the advice guys much appreciated. Quote Link to comment Share on other sites More sharing options...
paulfurn Posted December 28, 2004 Share Posted December 28, 2004 Yep, I'd try Nic's idea. Hopefully its just an install thats been corrupted, rather than the actual files themselves. If it is the file itself, can you tell us what type of document it is that is damamged? If its a word .doc, then check this out its a guide on how to repair damaged Word documents. Or perhaps try this piece of software - WordFIX Data Recovery. I havent tried this myself though. If you can tell us the format of the file Ill look for some other tools that may help. But hopefully, it wont be the files! Quote Link to comment Share on other sites More sharing options...
paulfurn Posted December 28, 2004 Share Posted December 28, 2004 Hmm. 3DSM? I had that somewhere. Ill see if I can dig it out, or find a .torrent link that you can download it from. Quote Link to comment Share on other sites More sharing options...
paulfurn Posted December 28, 2004 Share Posted December 28, 2004 Okay, here is a torrent link to download a version of 3DSM (for test purposes of course ): Right click and save as Quote Link to comment Share on other sites More sharing options...
Terminator Posted December 28, 2004 Author Share Posted December 28, 2004 this message comes up at every start up now, RUNDLL error loading C:\WINIT\SYSTEM32\MSA64CHK.dll the specified module could not be found does this mean something to anyone? Quote Link to comment Share on other sites More sharing options...
Branners Posted December 28, 2004 Share Posted December 28, 2004 this might be of use.. http://www.dll-files.com/dllindex/dll-files.shtml?msa64chk Quote Link to comment Share on other sites More sharing options...
Branners Posted December 28, 2004 Share Posted December 28, 2004 oh and this as well http://www.kephyr.com/spywarescanner/library/mostrardialer/index.phtml Quote Link to comment Share on other sites More sharing options...
Terminator Posted December 28, 2004 Author Share Posted December 28, 2004 i dont think the uk-torrents site is up, i cant seem to sign up to it and the torrent asks me to sign in (invalid passkey...) Quote Link to comment Share on other sites More sharing options...
paulfurn Posted December 28, 2004 Share Posted December 28, 2004 Ahh siht, sorry mate. Here is the search term I used, theres a few there: here Quote Link to comment Share on other sites More sharing options...
GeordieSteve Posted December 28, 2004 Share Posted December 28, 2004 Get the files off that PC onto a one with a good anivirus system (burn to CD or put the hard drive in as a secondary). Do a full antivirus check before opening anything then give one a try Quote Link to comment Share on other sites More sharing options...
michel lane Posted December 28, 2004 Share Posted December 28, 2004 I would suggest you first dont do anything to the OS , else you may make it more currupt. I would first see if you have a win2000 cd ? if not win xp ? you need : 1: win 2000 cd 2: spare hard drive 3: virus checker - use f-secure 30 day evaluation version . a: disconnect the original drive from the unit b: bolt the new drive to the unit , making sure the cd rom is attached c: Do a auto run on cd to prep the new drive d: load the win 2000 cd onto the new drive c: make sure that you have internet connection after you have installed win 2000 d: download the virus checking program from the internet e: download all updates , service pack 4 etc... f: download the drivers for the motherboard and sound card / video card. g: after you have made sure the virus checker is up-to-date, shut the machine down , then bolt the old drive in place of the cd rom h:boot up using the new drive , then using the virus checker on the new drive , scan the old drive . this will remove all trojons etc ... i: copy the service pack you have downloaded previously onto the new drive to the old drive , with all the other drivers. j: shut the machine down k: disconnect the new drive from the machine and boot from the old drive , but press F8 and goto safe mode. l: run the service pack in safe mode and it sould fix the currupted files. m: restart the machine and when its in normal mode , re-install all drivers and direct X software . This process should keep all your programs in tact and repair your OS. Hope it helps else if you need it fixing rather urgently, get the machine to me and i can sort it out for you . Quote Link to comment Share on other sites More sharing options...
bedlam Posted December 28, 2004 Share Posted December 28, 2004 Hi try going here and getting the libary file you need.... http://www.dll-files.com/dllindex/dll-files.shtml?msa64chk And copy it back into where it is meant to be "C:\WINIT\SYSTEM32\" Andy Quote Link to comment Share on other sites More sharing options...
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