masterfett Posted August 23, 2016 Share Posted August 23, 2016 My surround sound has stopped playing sound... Was fine last night! It's a Panasonic 5.1 blue ray system.. Everything is connected up OK but and plays everything fine.. Just no sound? Any ideas folks Link to comment Share on other sites More sharing options...
el_bandido Posted August 23, 2016 Share Posted August 23, 2016 Stupid question, but what amp is it hooked up to and are you using optical audio? Might help diagnosis. Link to comment Share on other sites More sharing options...
masterfett Posted August 24, 2016 Author Share Posted August 24, 2016 its a standalone home cinema system, not using optical no! just hdmi! like I said no reason for it to suddenly stop working, wont even play sound if I plug into the mp3 link at the front and try to play from my phone! Link to comment Share on other sites More sharing options...
Tyson Posted August 24, 2016 Share Posted August 24, 2016 Check the fuse in the sub as I'm assuming this is where all the speakers link to ? I had this problem with my Logitech 5.1 system and it turned out to be the fuse in the sub had gone. Link to comment Share on other sites More sharing options...
masterfett Posted August 24, 2016 Author Share Posted August 24, 2016 All speakers and sub link connect to the blu ray player.. So sadly I think not the case! Link to comment Share on other sites More sharing options...
Delboy52 Posted August 24, 2016 Share Posted August 24, 2016 - Do you have kids or any kids visited your house since you last used it? Check all functions are still set correctly. My 3 year old son can change the speaker output setting to none and reset everything back to shop demonstrartion on a whim. - Have you (anyone) sat on the remote and muted it? - Has the HDMI cable been crushed against a wall and damaged the wires internally at the plug? (Try a different lead). - Speaker wires firmly connected both behind the amp and at the speakers (and in between if you have pets\kids) Link to comment Share on other sites More sharing options...
masterfett Posted August 24, 2016 Author Share Posted August 24, 2016 Do you have kids or any kids visited your house since you last used it? Check all functions are still set correctly. My 3 year old son can change the speaker output setting to none and reset everything back to shop demonstrartion on a whim. Nope no kids. Literally turned it off last night as always and today not working! - Have you (anyone) sat on the remote and muted it? There is no mute on the remote - first thing I thought! - Has the HDMI cable been crushed against a wall and damaged the wires internally at the plug? (Try a different lead). Tried the one from my ps4 and still no joy! - Speaker wires firmly connected both behind the amp and at the speakers (and in between if you have pets\kids) yep! Leaves me drawing a blank.. I suppose something internally must have gone wrong! Link to comment Share on other sites More sharing options...
wile e coyote Posted August 25, 2016 Share Posted August 25, 2016 Can you do a factory reset in a menu Remove everything and Starr from scratch Link to comment Share on other sites More sharing options...
masterfett Posted August 25, 2016 Author Share Posted August 25, 2016 Tried that mate no joy! Only help I get on the support website is unplug it for 1 minute and try again if that doesn't work try 5 and see.. Obviously being British turn it off and turn it on again was my go to fix.. Didn't work though! Link to comment Share on other sites More sharing options...
el_bandido Posted August 25, 2016 Share Posted August 25, 2016 Amplifier might have died, has it got any form of line out to connect it to another amp so you can see if that's still working? I'd say the DAC might have copped it, but if the mp3 input isn't working either, this is unlikely. Link to comment Share on other sites More sharing options...
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