Mich Posted May 14, 2006 Share Posted May 14, 2006 Just a warning to everyone who uses tesco petrol station - DO NOT use the pay at the pump set up!! I was going out friday night - so went to get petrol. It was very busy so I decided to use the pay at pump section, inserted my clubcard,then debit card. Once the card was accepted I filled the tank. Popped my card back in to get the receipt but it didn't give me one. This has happened before if you don't put your card back in quick enough it won't give you a receipt so I didn't think anything of it. Was home alone today and I get a phone call - a lady from the police asking if she could come to my house in the next 10 minutes. I ask if there's a problem and told no there isn't she'll be there soon. I'm in a state as I think something has happened to my boyfriend - she turns up at the door, makes sure that the supra on the drive is mine which i say it is. She then says that tesco have reported me for driving away without paying for my petrol friday night. I couldn't believe it! She'd said that she'd turned up in the morning with a van to cart me off to the police station but no one had been home! She then looked at the cctv when they couldn't get hold of me, saw that i'd put my card in the machine which had obviously not read my card so there had been a mistake, the people at the petrol station also said that they're used to seeing my car. She took me to tesco to pay again! and left it at that. Never been so humiliated in my life! I still don't understand why the machine let me fill my tank up if it hadn't read my card. Link to comment Share on other sites More sharing options...
Bobbeh Posted May 14, 2006 Share Posted May 14, 2006 How is that your problem, Tesco should just get their act together. But yeah, get a receipt its your get out of jail free card Link to comment Share on other sites More sharing options...
jamesmark Posted May 14, 2006 Share Posted May 14, 2006 i used to work for tescos and that does not make sense as the pump wikll not turn on without having your card inserted malfunction or what Link to comment Share on other sites More sharing options...
MrRalphMan Posted May 14, 2006 Share Posted May 14, 2006 I'd check your statement to ensure you didn't get charged the first time. Like people say, it wouldn't have let you fill up without the cared being read. Link to comment Share on other sites More sharing options...
penguin Posted May 14, 2006 Share Posted May 14, 2006 ahem.... i know a certain someone who works for the company who make the card readers for these machines......... and yes, there IS a problem! Link to comment Share on other sites More sharing options...
Kittyclaws Posted May 14, 2006 Share Posted May 14, 2006 those pumps are a f#*cking pain in the arse when it comes to paying at the pump. I have given up long ago, so now i always pay at the counter Link to comment Share on other sites More sharing options...
Mich Posted May 14, 2006 Author Share Posted May 14, 2006 Well I definitely won't use the things again! Link to comment Share on other sites More sharing options...
Nic Posted May 14, 2006 Share Posted May 14, 2006 I would write a letter of complaint to Tescos CEO, this is the sort of story that would be very bad publicity for them if it was to get to someone like Watchdog or the papers. Link to comment Share on other sites More sharing options...
MONKEYmark Posted May 14, 2006 Share Posted May 14, 2006 thats disgusting.treating you like a criminal.i would complain too and tell them you will never use tesco again and tell all your freinds. give it to them. Link to comment Share on other sites More sharing options...
SupraStar 3000 Posted May 14, 2006 Share Posted May 14, 2006 sh1t!! I always use automated pumps paying with my card Link to comment Share on other sites More sharing options...
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