Just called Scorpion Autos.com - NB if anyone else has a similar problem, this is the temporary way of starting the car.. you'll still need to get the device sorted out. Also worth noting, i've not tried this yet, so they may have just lied to me
Anyway what to do:
1. Get in car and locate led on dashboard
2. Put key in ignition and turn on then off
3. Turn back on and then off
4. Turn back on, this time count how many flashes appear on the red led on dashboard. Turn to the off position on the corresponding flash. i.e. if code was 2345 wait until you see the second flash then turn the ignition to off.
5. repeat until you've effectively entered the pin. The car should start at this point.. or so I was told.