Ark Posted September 13, 2007 Share Posted September 13, 2007 Just looking for opinions here...If you've paid for an item, how long is too long to reasonably wait for delivery? How many times can excuses reasonably be made for failure to deliver? Thanks Link to comment Share on other sites More sharing options...
Guest Chumpalot Posted September 13, 2007 Share Posted September 13, 2007 Depends on the circumstances really but I'd be willing to wait up to say 2 or 3 weeks before taking things further. Link to comment Share on other sites More sharing options...
ivan Posted September 13, 2007 Share Posted September 13, 2007 21 days is fair. Link to comment Share on other sites More sharing options...
Ark Posted September 13, 2007 Author Share Posted September 13, 2007 So you reckon that 3.5 months might be pushing it, even if the item has to be specially made? Link to comment Share on other sites More sharing options...
Guest Chumpalot Posted September 13, 2007 Share Posted September 13, 2007 Did they give you any idea that it might take that long to make it and ship it to you? Link to comment Share on other sites More sharing options...
Gaz Walker Posted September 13, 2007 Share Posted September 13, 2007 If its specially made/one off upto 6 months I'd say (and I think this is what the trading standards quote). Depends what it is I guess... Gaz Link to comment Share on other sites More sharing options...
RobSheffield Posted September 13, 2007 Share Posted September 13, 2007 I waited 2 months for some basic items from the states for my single build, annoying, but i dont think it was the company at fault, more likely Royal Fail. Link to comment Share on other sites More sharing options...
Scoboblio Posted September 13, 2007 Share Posted September 13, 2007 Completely depends on the expectations that they've given you - if a company is open and honest about delivery times then I'm not bothered, if they take money off me for next day delivery and it doesn't turn up, I'd be peeved. Link to comment Share on other sites More sharing options...
Nic Posted September 13, 2007 Share Posted September 13, 2007 Chris, I'm guessing this is in regard to the Border CF gauge pod? I'm sorry I have been messed about by Border, I was originally told it was in stock, then told it would need to be made to order. There was then some confusion where they said they had sent it, only to find that the one they had sent was for another order (the upper glove box version). I know it has dragged on and on and all I can do is apologise for the long delay. I have been told it has been sent to me, I am just waiting for it to arrive. As soon as it does (I'll check tomorrow again), I will get it Speedposted to you, which takes around 2-3 days. Link to comment Share on other sites More sharing options...
Ark Posted September 13, 2007 Author Share Posted September 13, 2007 An astute guess, and a very reasonable answer Nic. I'm not actually pissed off about it (yet! ), and you'll notice that I didn't originally mention either you or the product, out of respect for the good service I had for other orders. Hopefully the product quality will make up for Border's tardiness. Link to comment Share on other sites More sharing options...
Nic Posted September 13, 2007 Share Posted September 13, 2007 An astute guess, and a very reasonable answer Nic. I'm not actually pissed off about it (yet! ), and you'll notice that I didn't originally mention either you or the product, out of respect for the good service I had for other orders. Hopefully the product quality will make up for Border's tardiness. Thanks Chris for your patience and understanding, I really hate to let people down. I'll sort you out a very deal on those prices for the other parts you asked about tomorrow, to hopefully make up for the screw up with this order. Link to comment Share on other sites More sharing options...
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