CJ Posted January 20, 2007 Share Posted January 20, 2007 I use an older router (Zoom ADSL X5) and was wondering if that could be the cause of my line speed dropping off (starts at 1.5mb then within seconds drops to 52k) when downloading from any site? Also, do routers have a line speed limit they can handle? Link to comment Share on other sites More sharing options...
MaveriK Posted January 20, 2007 Share Posted January 20, 2007 Are you talking about connection speed or download speed? Where are you getting the speed info from? Link to comment Share on other sites More sharing options...
MaveriK Posted January 20, 2007 Share Posted January 20, 2007 Opps, download, need coffee. Your download speed will start at figure A and then level to its true download speed. 52k a second download speed isnt to bad at all. Link to comment Share on other sites More sharing options...
CJ Posted January 20, 2007 Author Share Posted January 20, 2007 Are you talking about connection speed or download speed? Where are you getting the speed info from? I have used this site. The problem I am experiencing is that during the test (and this happens in normal practice too) I start off showing a download speed of around 1.5mb but within seconds this starts to drop down to 56k and then stays there. It manifests itself in real time on sites like yourtube by downloading a portion of the video very quickly but then stopping. I have spoken to TalkTalk (useless in the extreme) and they are due to call m back today before 11.00. Link to comment Share on other sites More sharing options...
Guest Geneb Posted January 20, 2007 Share Posted January 20, 2007 mate what does your connection speed say in your router? Link to comment Share on other sites More sharing options...
CJ Posted January 20, 2007 Author Share Posted January 20, 2007 mate what does your connection speed say in your router? I am not sure how to check that TBH. Where do I look? The external lights on the router only shows power, link, and Lan 1,2,3,and 4 Link to comment Share on other sites More sharing options...
geoffvalenti Posted January 20, 2007 Share Posted January 20, 2007 Col, Log onto the router using the gateway address, which can be obtained by going to control panel, Network connections, right clicking the connection you're using to access the router and going to status. Type this address into the address bar of your browser and a page will come up asking for user name and password Try admin for the user name, leave the password blank (unless you've changed it in the past) If its not that, you'll have to RTFM that came with the router to get the details. Somewhere in the menu of the routers settings will be a status page. That normally will give you your theoretical connection speed, although it won't give actual download speeds. God luck with it Link to comment Share on other sites More sharing options...
CJ Posted January 20, 2007 Author Share Posted January 20, 2007 Thanks Geoff. Does the attached make any sense to you? Link to comment Share on other sites More sharing options...
JustGav Posted January 20, 2007 Share Posted January 20, 2007 CJ, just wondering if the old modem might not support the MaxDSL stuff properly.. Might be worth trying a different modem, see if it is any better... Link to comment Share on other sites More sharing options...
CJ Posted January 20, 2007 Author Share Posted January 20, 2007 CJ, just wondering if the old modem might not support the MaxDSL stuff properly.. Might be worth trying a different modem, see if it is any better... I might just pop out to PC world or the ilk and get a new one. Any recommendations on a fairly inexpensive one? Link to comment Share on other sites More sharing options...
geoffvalenti Posted January 20, 2007 Share Posted January 20, 2007 Col It shows you're on a 2 Mbit connection, but as I said it only gives you the theoretical maximum speed of your connection, rather than the actual download speeds you're getting. Have you tried updating the firmware of the router? The file can normally be obtained from the manufacturers website. Just make sure you use the correct one for the model and revision No. of your router, otherwise you'll kill it Link to comment Share on other sites More sharing options...
MaveriK Posted January 20, 2007 Share Posted January 20, 2007 Linksys are value for money and were on offer Link to comment Share on other sites More sharing options...
geoffvalenti Posted January 20, 2007 Share Posted January 20, 2007 IMO you can't go wrong with a Netgear DG834G(T) but I'm sure others have got their favourites Link to comment Share on other sites More sharing options...
CJ Posted January 20, 2007 Author Share Posted January 20, 2007 IMO you can't go wrong with a Netgear DG834G(T) but I'm sure others have got their favourites Geoff, is this the one here Link to comment Share on other sites More sharing options...
CJ Posted January 20, 2007 Author Share Posted January 20, 2007 Linksys are value for money and were on offer Do you have any recommendations on a particular model? Link to comment Share on other sites More sharing options...
MaveriK Posted January 20, 2007 Share Posted January 20, 2007 http://www.pcworld.co.uk/martprd/store/pcw_page.jsp?BV_SessionID=@@@@2077830090.1169290001@@@@&BV_EngineID=ccceaddjmdehkelcflgceggdhhmdfhn.0&page=Product&fm=null&sm=null&tm=null&sku=459034&category_oid=-28359 Or http://www.pcworld.co.uk/martprd/store/pcw_page.jsp?BV_SessionID=@@@@2077830090.1169290001@@@@&BV_EngineID=ccceaddjmdehkelcflgceggdhhmdfhn.0&page=Product&fm=null&sm=null&tm=null&sku=225869&category_oid=-28359 Link to comment Share on other sites More sharing options...
carl0s Posted January 20, 2007 Share Posted January 20, 2007 I generally favour the Netgear DG834/g/gt routers as well, although they do have some frustrations which won't be a concern for you. Link to comment Share on other sites More sharing options...
geoffvalenti Posted January 20, 2007 Share Posted January 20, 2007 Geoff, is this the one here That's the one Col. Link to comment Share on other sites More sharing options...
CJ Posted January 20, 2007 Author Share Posted January 20, 2007 Ah well, thats buggered it. I just checked the PC World stores and none of the local ones have it in stock. Link to comment Share on other sites More sharing options...
carl0s Posted January 20, 2007 Share Posted January 20, 2007 You could try updating the firmware on your Zoom jobbie, but to be honest I can't see it being a problem with the router. Have you got another computer, say a laptop that you could test it with just to eliminate the PC? It may be a problem with your ISP, which will be more difficult to diagnose unless you do swap the router Link to comment Share on other sites More sharing options...
CJ Posted January 20, 2007 Author Share Posted January 20, 2007 You could try updating the firmware on your Zoom jobbie, but to be honest I can't see it being a problem with the router. Have you got another computer, say a laptop that you could test it with just to eliminate the PC? It may be a problem with your ISP, which will be more difficult to diagnose unless you do swap the router I dont have another laptop - at least not a working model. I too think it is the ISP as it has worked OK up until a few days ago. Link to comment Share on other sites More sharing options...
carl0s Posted January 20, 2007 Share Posted January 20, 2007 Your ISP can do a line test to see if there is excessive noise on the line. ISTR you can do it yourself through BT 154 or something, or you could look at the signal/noise ratio reported by your router, but terminology various here from router to router so the BT or ISP line test is a good place to start. Doesn't really tie in with the fact that the first few seconds of the download are fast though I don't think. Worth a shot all the same.. takes a few minutes and the automated system calls you back with the results. Link to comment Share on other sites More sharing options...
CJ Posted January 20, 2007 Author Share Posted January 20, 2007 You could try updating the firmware on your Zoom jobbie, but to be honest I can't see it being a problem with the router. Have you got another computer, say a laptop that you could test it with just to eliminate the PC? It may be a problem with your ISP, which will be more difficult to diagnose unless you do swap the router I have just got back to TT technical support and what a joke they are. I rang them to complain about the line problem on Thursday at around 10.00. They gave me a load of waffle, kept me waiting bloody ages and finally said they would do checks and a level 2 support person would ring within 48 hours. I rang them again yesterday (in India of course) and they said that they had rung me but got no reply. That was lies as i had not been out all day! They then promised me that if i had not received a call by 11.00 this morning then they would transfer me str8 through to the other department. It will come as no shock to hear that i still hadn't received a call and so i called them again to be told that level 2 support does not work over the weekend and I will have to call back on Monday! What a fucking joke! Link to comment Share on other sites More sharing options...
JustGav Posted January 20, 2007 Share Posted January 20, 2007 Sorry for the delay, I've been outside being militant about the F£%$king pneumatic drill outside the driveway... As Mav said, linksys are cracking little units, cheap, cheerful and do the job, around 40 odd quid.. Link to comment Share on other sites More sharing options...
carl0s Posted January 20, 2007 Share Posted January 20, 2007 I have just got back to TT technical support and what a joke they are. I rang them to complain about the line problem on Thursday at around 10.00. They gave me a load of waffle, kept me waiting bloody ages and finally said they would do checks and a level 2 support person would ring within 48 hours. I rang them again yesterday (in India of course) and they said that they had rung me but got no reply. That was lies as i had not been out all day! They then promised me that if i had not received a call by 11.00 this morning then they would transfer me str8 through to the other department. It will come as no shock to hear that i still hadn't received a call and so i called them again to be told that level 2 support does not work over the weekend and I will have to call back on Monday! What a fucking joke! Try the BT line tester. Link to comment Share on other sites More sharing options...
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