peter richards Posted November 30, 2010 Share Posted November 30, 2010 ok guys as ive just moved house 4 weeks ago , and kind virgin media have done theyre best to screw everything up . today ive lost my e mail , so phoned them up to try and get it working , ok so they sent me a new e mail addy when i moved , thats working but this is the problem my business e mail is still not working and they dont seem to know why , one of the fellas deleted all the conections earlier today , then re done the one i mentioned , but for some reason he couldnt re do my business one . so anyone trying to get a quote wont get through , any help appreciated peter oh im using outlook express Link to comment Share on other sites More sharing options...
Steve Posted December 1, 2010 Share Posted December 1, 2010 Can you not log in to that email account using Virgins Webmail? Link to comment Share on other sites More sharing options...
imi Posted December 1, 2010 Share Posted December 1, 2010 What's service do you use foe your business email. Just to check that you can access the Internet fine Link to comment Share on other sites More sharing options...
Gaz6002 Posted December 1, 2010 Share Posted December 1, 2010 I've changed the title to something that isn't so erroneous. In future try and be a bit more descriptive Link to comment Share on other sites More sharing options...
peter richards Posted December 1, 2010 Author Share Posted December 1, 2010 sorry guys under a bit of preasure atm , last thing i needed was the e mail screwed , not very technical on this , how do i find that out ? imi / steve Link to comment Share on other sites More sharing options...
imi Posted December 1, 2010 Share Posted December 1, 2010 Do virgin provide your business email or is it BT, hotmail, etc Link to comment Share on other sites More sharing options...
peter richards Posted December 1, 2010 Author Share Posted December 1, 2010 this is whats confused me only ever been with ntl/virgin then up to three days ago my business e mail was working fine , but i had a log in block appear when i opened outlook express asking for username and password and nothing i tried worked so i phoned them and the first thing he did was to empty the e mail acounts of which one was the business . so when i asked him why i had just removed it he said he needed that box empty to help him add the virgin one , which at the time he couldnt do it took four other phone calls to get the virgin one working , but that left the business one now gone and they couldnt re add it . Link to comment Share on other sites More sharing options...
peter richards Posted December 1, 2010 Author Share Posted December 1, 2010 just got to go out now another hospital trip with michael , hopefully sort it when i get home , thanks for the help . Link to comment Share on other sites More sharing options...
Steve Posted December 1, 2010 Share Posted December 1, 2010 Try their webmail login - http://www.virginmedia.com/customers/emailgateway.php Link to comment Share on other sites More sharing options...
peter richards Posted December 7, 2010 Author Share Posted December 7, 2010 talk about bad bloody luck , theres me trying to get my e mail working and the whole lot goes down only came back this morning . anyway steve from the link its none of the options on there Link to comment Share on other sites More sharing options...
Awisto Posted December 7, 2010 Share Posted December 7, 2010 You'll need your settings from your web hosts that host your website Pete, as you use [email protected] Can't see it being a Virgin problem, but more Outlook settings etc Link to comment Share on other sites More sharing options...
peter richards Posted December 7, 2010 Author Share Posted December 7, 2010 ok ill see if i can sort that the web hosts are a company called PMC. it was virgin that deleted the initial e mail account last week, and then once it had gone i didnt know how to re activate it Link to comment Share on other sites More sharing options...
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