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The mkiv Supra Owners Club

PC RAM problem


CJ

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There should be a sticker on each module with it part number and timing rating, can you post those up?

 

The new memory sticks are:

 

1gb NCP Platinum ELPD7AUDR-50M48 NC 04018 PC3200

 

The old 512mb are:

 

DDR333 PC2700

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Methinks that seeing as I asked for Crucial originally and was told that I would get Kingston instead, I will go back tomorrow and ask why it is I now have "Jimmy joke shop" memory and not what I asked for.

 

I will ask him to take this crock of shit back and to supply me with what I wanted originally.

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Methinks that seeing as I asked for Crucial originally and was told that I would get Kingston instead, I will go back tomorrow and ask why it is I now have "Jimmy joke shop" memory and not what I asked for.

 

I will ask him to take this crock of shit back and to supply me with what I wanted originally.

 

Exactly, then take it from there :)

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I have run the Crucial memory test again and the results are kaput.

 

If you look here it says that the mobo is a Soltek SL-75FRV which I assume is correct but they also say that the board has 3 slots which definitely is not correct!

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Some good advice here about using memtest. That really is an excellent piece of software. I've used it to good effect when buying RAM in the past.

 

My advice would be to find out what motherboard you have. I know you've already looked on it to no avail, so I'd say boot the computer into the BIOS (using the RAM configuration you know is stable!). That should give you info about what motherboard you have.

 

Once you know the motherboard, you can definitively work out whether you've been given compatible RAM or not. Once you know you have compatible RAM, any RAM errors reported by memtest will be due to faults in the RAM sticks.

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Some good advice here about using memtest. That really is an excellent piece of software. I've used it to good effect when buying RAM in the past.

 

My advice would be to find out what motherboard you have. I know you've already looked on it to no avail, so I'd say boot the computer into the BIOS (using the RAM configuration you know is stable!). That should give you info about what motherboard you have.

 

 

Sorry to sound like a dick but how do i boot into the bios? I assume it is during start up but which "F" key should I be pressing?

 

Also, just to confirm, I took both 1gb sticks back and asked him to replace them with Kingston or Crucial

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No problem: it's not obvious and different computers work in different ways. It's usually a particular key you have to press whilst the computer is at the initial stage of booting. The time window for the key press tends to start as soon as the computer's done the (very rudimentary) RAM check, and once the Windows splash screen appears, the time window is over.

 

The easiest way is to watch closely for a message on the screen that says something like "Press to enter setup". Whilst booting, "Setup" is just another name for the BIOS. The recent trend of the computer displaying a splash screen for the manufacturer (e.g. a big Dell logo) tends to hide useful messages like that though. :(

 

If you don't see any message like that, try pressing the following keys repeatedly: F10, F12, F2, Delete, Enter, Ctrl+Enter. Most of the motherboard manufacturers use one of those keys to trigger the BIOS, and I would guess Soltek are no different.

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Or, as a long shot, you could try using the motherboard's FCC ID to identify it. Almost every piece of computer hardware has an FCC ID printed on it (either directly onto the circuit board, or on a sticker stuck to it), although it might only identify the manufacturer.

 

http://www.computerhope.com/jargon/f/fccid.htm. There's a link on this page where you can type in an FCC ID.

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