Carl Posted January 1, 2007 Share Posted January 1, 2007 I bought an item from Ebay just before Christmas. The item never arrived. I sent emails and the guy replied with various emails back saying the item had been despatched. He sent tracking numbers that didnt work and more promises of a newly posted item followed by a full reembursement. Anyway, to cut a long story short, the seller was full of S**t and just lied through his teeth over a 3 week period. In the end I give up asking the guy as it was clearly getting me nowhere and reported the whole thing to Paypal through which I had payed the seller. After two weeks Paypal have gone in my favour and re-embursed me £25 of the £40 I originaly paid. Ok, I got some of my money back but this guy must be laughing. Apparently there were several others in my situation. I dont understand how people like this can rip you off then just get away with it. Guess he'll be back on under a new alias now. Further more, Paypal take a good proportion of everything you buy & sell & yet will not cover your losses in full should this type of situation arrise. I do feel severely shafted. Its not so much the money but the principle of the whole thing. Rant Over... Carl Link to comment Share on other sites More sharing options...
Max Headroom Posted January 1, 2007 Share Posted January 1, 2007 I never use paypal because of this, if I cant pay by card, private cheque or COD I won't bother. Link to comment Share on other sites More sharing options...
Pabs Posted January 1, 2007 Share Posted January 1, 2007 Isn't there a £15 surcharge on any claims.... so that would make your claim of £40-15=£25. I also think the £15 charge is EBAY fee's not Paypal??? Could be wrong though. What I'm getting at here, is, to be fair to paypal/ebay, that if your item cost £200 you'd get £185 back which doesn't sound that bad. Its just in this particular example £15 is nearly 1/2 of the claim. Its still a kick in the teeth, but i don't think theres much you can do. Post a cheque next time - and wait for 1-2 weeks for it to clear, and then get to the same situation you are now. Drive to seller and pay in cash. -£XXX in fuel money. You just can't win. Link to comment Share on other sites More sharing options...
Pabs Posted January 1, 2007 Share Posted January 1, 2007 I never use paypal because of this, if I cant pay by card, private cheque or COD I won't bother. Don't see how you have any extra protection through a cheque... because the seller always waits for it to clear before sending goods anyway. Here's ebay's "buyer protection" - £15 fee's for goods up to £120: http://pages.ebay.co.uk/help/tp/questions/protection-program.html Link to comment Share on other sites More sharing options...
michael Posted January 1, 2007 Share Posted January 1, 2007 You just can't win. True, even more so since eBay bought Paypal. Link to comment Share on other sites More sharing options...
TrickTT Posted January 1, 2007 Share Posted January 1, 2007 You have protection when you pay by cheque because in order to send it the guy has to give you his address. Not that you would, of course, go round there with a baseball bat and retrieve your money if the deal went sour. Link to comment Share on other sites More sharing options...
Carl Posted January 1, 2007 Author Share Posted January 1, 2007 Yeah, it makes you feel like not using the site again. It just seems to easy for people to get away with ripping people off in my oppinion. Its something Ebay/Paypal need to address better. It's all very well Paypal paying you back but what about the people ripping you off.. He/she just gets away with it. I,d rather let Paypal keep my £40 to see the fecker responsible locked up for a week. Might make him think twice about doing it again. Knowone wants to deal with the problems these days, just shift it somewhere else. If these people know they can do this and get away with it, it's just going to get worse & worse. Rant almost over.... Carl Link to comment Share on other sites More sharing options...
Pabs Posted January 2, 2007 Share Posted January 2, 2007 You have protection when you pay by cheque because in order to send it the guy has to give you his address. Not that you would, of course, go round there with a baseball bat and retrieve your money if the deal went sour. You can get the sellers address from Ebay if you have problems - and try to "resolve" them - No matter what payment method you use. And 99% of the time you can see it in the checkout page anyway. (if there is one of course) Link to comment Share on other sites More sharing options...
Dragonball Posted January 2, 2007 Share Posted January 2, 2007 Just my 2 p's worth - Believe me - you try getting money back from Credit Card companies! Now - by all means stick the boot into Ebay for their lack of security / ability for scammers to get your email address (the 'new' system of bidder 1 / 2 / 3 etc might help...) and I'm with you mate! No one should be allowed to use a generic email address (hotmail or yahoo etc) - and all IP addresses should be verified BEFORE they allow people onto the systems Link to comment Share on other sites More sharing options...
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