jaymdee Posted April 6, 2009 Share Posted April 6, 2009 Basically, one of my springs snapped on the way into work this morning. Been fitted for 4 years and done 40,000 miles, which does not seem excessive. Anyone know if there's any warranty with these? cheers Link to comment Share on other sites More sharing options...
DSK Posted April 6, 2009 Share Posted April 6, 2009 Yes they come with a manufacturers warranty. If you had them fitted, contact the garage/supplier who supplied/fitted the springs and take it from there. Link to comment Share on other sites More sharing options...
bignum Posted April 6, 2009 Share Posted April 6, 2009 Hell mate thats not good, was it front or back? Link to comment Share on other sites More sharing options...
dandan Posted April 6, 2009 Share Posted April 6, 2009 What happened when it broke? Any drama with handling etc? Link to comment Share on other sites More sharing options...
bignum Posted April 6, 2009 Share Posted April 6, 2009 Front! Link to comment Share on other sites More sharing options...
imi Posted April 6, 2009 Share Posted April 6, 2009 Yes they come with a manufacturers warranty. obviously they do, like everything else, question is - how long is that warranty for? Link to comment Share on other sites More sharing options...
little num Posted April 6, 2009 Share Posted April 6, 2009 i have a set of these, they are only 6 months old so will keep an eye on them, let us know how you get on with warrenty. Link to comment Share on other sites More sharing options...
DSK Posted April 6, 2009 Share Posted April 6, 2009 A minimum would be 12 months. I have this from my Eibach trade catalogue, the information below may be useful for you to get in touch with them and get the issue resolved. EIBACH UK SWANNINGTON ROAD BROUGHTON ASTLEY LEICESTERSHIRE LE9 6TU (T) +44 (0)1455 2865 24 EMAIL: [email protected] best of luck Link to comment Share on other sites More sharing options...
jaymdee Posted April 6, 2009 Author Share Posted April 6, 2009 A bit of an update. No real drama, as I was driving over a speedbump on site and car made a strange noise from the front and I bottomed out (never done that before). I carried on into the car park, jacked it up and took the wheel off- hey presto, snapped spring. Have a few pics but can't attach them whilst at work. Have phoned Fensport, where I bought them and they said they've never heard of these breaking, couldn't do anything warranty wise (and doubted Eibach would) and quoted me £280 for a new set. I then phoned Eibach UK and found out they have a 5 year warranty. Back to Fensport and found out I bought them on 13/04/04, which is one week inside the warranty!!! Back to Eibach and they say if I can prove purchase was made within 5 years, they'll provide 2 new front springs free of charge (hopefully that will include fitting too) Need to wait until the US are up and in work to find out what to do next. Fingers crossed Link to comment Share on other sites More sharing options...
imi Posted April 6, 2009 Share Posted April 6, 2009 Nice one, seems like you might have a result there. Link to comment Share on other sites More sharing options...
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