Firestorm Posted July 18, 2008 Share Posted July 18, 2008 ok so i just received back from amtrak parcel.. it was an item i had sold on here to another member(whos been awesome). i sent a front undetray out with them in great condition.. it arrived broken.. they sent it back and the courier have SNAPPED both ends of it! it had a great big sticker saying DO NOT BEND.. so im really irritated now.. please can someone advise the next course of action- such as claiming back money for it.. gonna pm nic for a brand new price Including shipping for this.. and claim that back as this is stupid! thanks Pete Link to comment Share on other sites More sharing options...
Gaz Walker Posted July 18, 2008 Share Posted July 18, 2008 Hi Pete, This is a tough one. Did the buyer you sent it too sign for it without noting damage? If so, you could have an argument on your hands with the courier. It can take a long time to resolve these things. Best Regards, Gaz. Link to comment Share on other sites More sharing options...
Firestorm Posted July 18, 2008 Author Share Posted July 18, 2008 No he didnt accept it and sent it back. i signed for it today but agreed it was damaged and was advised to take it up with amtrak from the driver. i have now emailed the claims department and trying to figure this out. flipping idiots! Link to comment Share on other sites More sharing options...
Gaz Walker Posted July 18, 2008 Share Posted July 18, 2008 No he didnt accept it and sent it back. i signed for it today but agreed it was damaged and was advised to take it up with amtrak from the driver. i have now emailed the claims department and trying to figure this out. flipping idiots! Thats good then. Lodge your claim, but you'll need a proof of cost I'd imagine. Best Regards, Gaz. Link to comment Share on other sites More sharing options...
Guest gzaerojon Posted July 18, 2008 Share Posted July 18, 2008 it's a good thing the other member didn't accept it, couriers always love that one, they just turn around and say it was signed for so it must've been in good condition. i've had this with headlights before and i just get nowhere if they sign. i'd say you won't have a problem, but i would check what the max you can claim is, it does depend on what service you used. good luck Link to comment Share on other sites More sharing options...
Daston Posted July 18, 2008 Share Posted July 18, 2008 I had that problem with my veilside skirts, city link snapped the ends off. Unfortunatly they only covered the cost of postage + £50 so ended up having to pay £200 Link to comment Share on other sites More sharing options...
hoff Posted July 18, 2008 Share Posted July 18, 2008 I had a problem with couries when I got my wheels. I signed for them without checking and turned out I had 3 of mine and 1 of somebody elses:d Was a real PITA. Take gaz's advice:) Link to comment Share on other sites More sharing options...
Pete Posted July 18, 2008 Share Posted July 18, 2008 Amtrak = Link to comment Share on other sites More sharing options...
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