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The mkiv Supra Owners Club

Malware problem


CJ

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I recently (as in tonight) installed the Malware Bytes anti malware programm to see if my system was as clean as i thought.

 

I have tried running a scan but it freezes at the same point every time when it gets to the file:

 

C:\recycler\nprotect\02979984.wmd

 

As far as I can see, that is a windows media file and therefore should not be a problem - or am I being naive here? Should I be concerned? If so, how do I get past this freezing up problem?

 

I currently run Eset NOD32 as an anti virus.

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It is empty and I do not have Norton installed.

 

You might not have the whole Norton software suite installed but it's been on there at some point and left bits behind... it does that.

 

1. Click on the 'Start' button and select the 'Run..' option

 

2. Copy and paste the following text and click the 'OK' button

 

rmdir /s \\?\C:\RECYCLER\NPROTECT

 

If you have the ability to view hidden system files turned on have a look in C:\Recycler and see if the nprotect folder has gone.

 

Rescan and see if that helps.

 

You might get a clash with the malware and anti-virus packages at some point though.

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I downloaded the latest Norton removal tool and ran that. I then tried to run the Malware program again but it froze at the Recycler\NPROTECT part.

 

I then run the c:\recycler\nprotect in the run bar and it brought up the whole folder - so yes, it is still there but i am unsure whether to delete the whole folder as I don't know what it does.

 

Just to add that the Malware program stopped this time at file:

 

C:\recycler\nprotect\02979983

 

I just looked at that folder, opened it and it is empty.

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The Norton removal tools don't work very well.

 

It's a folder Norton calls the "protected recycle bin", when you uninstall the software it leaves it behind, if you aren't running Norton you don't need the folder.

 

You might also have nprotect.exe still on there hogging resources.

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He's started up that PC repair business he was always going on about, we are his unpaid staff.

 

Damn! My cunning plan has been rumbled! :D

 

 

:rlol: I expect he'll be wanting a few photo chop graphics to advertise it soon :innocent:

 

Heaven forbid :innocent:

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