Mob phone upgrades

[GoliathJay]

Hey guys, just hoping for advise/input.

 

I upgraded my phone today with Orange (at the store) from a Sony Ericson K800i to a Blackberry 8320 Curve. I got to play with it for a few minutes, but not the internet or serivces as it was not connected.

 

After playing with it out of the shop, once it was connected I pretty much hate it.

 

I want to go back to the store, give it back, get my £50 back) then phone customer services and cancel my account so I can go out and get an iPhone.

 

 

HOWEVER, after phoning orange iwas told there may be a "No returns" clause at the stores discretion.

 

Anyone have any input/ideas on my predicement? Or know anythiong about statutory rights in these circumstances?

[bluecoup]

can't see that, look on the new contract you signed ? i had 14days to play with my new phone last time i upgraded with a no charge return

[ShamelessTT]

As above ^^ i thought with any new contract you got a 14day cool off period! Sounds like ur being blagged

[steve single]

As above ^^ i thought with any new contract you got a 14day cool off period! Sounds like ur being blagged

 

^^^^^yeah thats what they told me 2 week ago....

[supra_surj]

Most big networks have stopped doing any cooling off period. Orange changed theres end of last year and it says in your terms and conditions. HOWEVER i know some shops are still using the old contracts which means if it says 14days on your T&Cs then they have to do it.

Otherwise once you sign a phone contract no cooling off period (instore). If bought over phone or net then as your not seeing what your buying they normally give 7 days.