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Thread: List of most recently mentioned insurers on-here (as of May 2018)

  1. #1
    Formally 'culllcfc' Club Member Mr Cull's Avatar
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    List of most recently mentioned insurers on-here (as of May 2018)

    A few years back I posted this thread listing relevant insurers and a few people said they found the contact details listed useful.

    Since they my insurer Footman James had always provided decent renewals so I havenít shopped around.
    However, this yearís renewal quote (£433) was somewhat lacking...

    As it bores me so much ringing up all the different insurers and answering the same questions over and over, this year I though Iíd try writing all my info in an email and sending this out to all of them first.
    Out of 9 insures I sent this to 5 of them replied either directly with a quote or to follow-up and arrange a quote.
    1 Replied saying they were unable to quote over email and also unable to even arrange to call me back
    The other 3 ignored the email.

    So for 5 of them this at least this saved me some time!!

    As it might be useful again to somebody I thought I would list the contact details below that I found for the relevant insurers that members on here have been talking about recently.
    I did noticed quite a few now open to around 7pm on week nights so calling round doesn't have to be a lunchtime/weekend job.

    Iíll also log a second post below with a template for the email I sent in case anyone wants to try out this email method too. If you do, then please post a reply letting others know how you got on. Also for any template typos or edit suggestion please post and Iíll try and update it, or Iím happy for others to edit the below post to make these changes if anyone has access to do this.

    BrokerEmailPhoneFinal Quote (after negotiations)Email response
    Sky salescallbacks@skyinsurance.co.uk03303 331250£410Reply - Supra apparently didn't meet the "Classic Car" criteria so was a standard policy
    LV Classicsfeedback@lv.com0800 316 4862 (make sure to ask for "Classic")£301Reply, advising currently unable to quote via email or call back
    Lancaster info@lancaster-ins.co.uk01480 484826£301Ignore
    Lynbrooklynbrook@ers.com0345 1304662/01277206285£484Reply
    Aplan marketing@aplan.co.uk01635 874 646£470Reply/Call
    Footman Jamesenquiries@footmanjames.co.uk0333 207 6120£377Ignore
    Adrian Fluxcontact-us@adrianflux.co.uk0800 369 8590???Reply with a quote but missing agreed value and second driver
    Higos (LWIB)enquiries@higos.co.uk01749 834 500£900+Reply, advising high quote because of not being garaged and "high" agreed value
    Performance Directcustomer.care@performancedirect.co.uk01708 925 054N/AIgnore
    Last edited by Mr Cull; 25-05-18 at 17:40. Reason: Edit 1: Sky insurance contact update. Edit 2: Sky's quote

  2. #2
    Formally 'culllcfc' Club Member Mr Cull's Avatar
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    **************** TEMPLATE Notes *************************
    - Some insurers did take several days to get back to me when I tried this email so I if you are going to do the same then I advise to do this at least a few days before renewal date.
    - It will probably invalidate your insurance if you do not provide correct information.
    ******************************************************


    To: lynbrook@ers.com; contact-us@adrianflux.co.uk; info@lancaster-ins.co.uk; salescallbacks@skyinsurance.co.uk ; enquiries@higos.co.uk; feedback@lv.com; marketing@aplan.co.uk; enquiries@footmanjames.co.uk; customer.care@performancedirect.co.uk


    Subject: Classic Car insurance quotation required – Toyota Supra - <Reg plate number>



    Hi Insurance Broker(s),
    I am contacting you regarding getting a quotation for classic (<-- delete if not relevant) car insurance.
    Please forward my information below to the relevant department if this email has not reached the correct destination.

    Please use the contact details listed below to get in touch by phone or email to provide a quotation or to ask for additional information.

    I will be available via mobile on these dates/times:
    DD MON HH:MM – HH:MM (e.g. 15th May 12:00 – 13:00)
    DD MON HH:MM – HH:MM (e.g. 16th May 09:00 – 17:00)



    Vehicle - Make & Model
    Reg: ????
    Manufacturer: TOYOTA
    Model: SUPRA ???? (e.g. SUPRA GZ TWIN TURBO)
    Body style: 2 door coupe
    Year: 199?
    Transmission: Automatic/Manual (<-- delete as appropriate)
    Fuel type: Petrol
    Engine size: 3000 cc

    Vehicle - About
    Car Value: £???
    Car imported: Japanese import/UK Model (<-- delete as appropriate)
    Right or left-hand drive: Right
    Number of seats: 4
    Alarm/immobiliser: ??
    Car tracker: ??


    Vehicle - Modifications
    ?
    ?
    ?

    Dashcam – No/Yes (<-- delete as appropriate)


    Car Ownership
    Acquired: ???? (e.g. April 2014)
    Name is on the registration document: Policy Holder
    Owns the car: Policy Holder

    Driver details
    Title: ??
    Name: ??
    Surname: ??
    Date Of Birth: ??
    Marital status: ?
    Started living in the UK: ?? (e.g. From Birth)

    Address
    ??
    ??
    ??
    ??

    Contact details (see personal data disclaimer below)
    Phone: ??????????
    Email: ???????

    Occupation
    Main occupation: ???
    Industry is this occupation in: ???
    No other occupation/Other occupation (<-- delete as appropriate)

    My licence
    Full UK manual (Or other?)
    Drivers license: ??????? (optional)
    Years held licence: ???
    Any DVLA-reported medical conditions or disabilities: No (Or other?)


    Household
    Cars at home: ???
    Any children under 16 years old: No (Or other?)
    Homeowner: No/Yes (<-- delete as appropriate)


    Claims & Convictions
    Motor accidents or claims in the last 5 years: Yes/No (<-- delete as appropriate)
    DateCodePointsFine
    ???? ??£???

    Non-motoring convictions: No (Or other?)
    Unspent non-motoring convictions: No (Or other?)


    Additional drivers
    Add another driver: Yes/No (<-- delete as appropriate)

    Additional driver details (optional)
    Title: ??
    First name: ??
    Surname: ??
    Date of birth: ???
    Marital status: ???
    Own or have use of another vehicle: Yes - Owns and Drives another Vehicle (Or other?)
    Driver started living in the UK: From birth (Or other?)

    Their occupation
    Their employment status: ??
    The driver's main occupation: ??
    Industry this occupation in: ??
    Another occupation: ??

    Their licence
    License type: Full UK manual (Or other?)
    Driving licence number: ??? (Optional)

    Years held their licence: ??
    Any DVLA-reported medical conditions or disabilities? No (Or other?)

    Their claims & convictions
    Motor accidents or claims in the last 5 years: No (or other?)
    Motoring convictions, driving licence endorsements or fixed penalty points within the last 5 years: (Or other)
    Unspent non-motoring convictions: No (Or other?)
    Relation to the policy holder: ????



    Your car club membership
    Name: MKIV Supra Owners Club
    Membership number: ????? (Find this here)


    Cover Details
    Cover to begin: ???
    Cover required: Comprehensive
    Voluntary excess: £???
    Annually/Monthly: ???
    Legal protection required: Yes/No (<-- delete as appropriate)
    Breakdown Cover: Yes/No (<-- delete as appropriate)

    Agreed / Market Value: £??? (<-- delete if not required)
    Salvage Rights: Yes (<-- delete if not required)


    Car usage
    Social and commuting (Or other - just social will be cheaper)

    Main driver: Policy Holder
    Total annual mileage: ???? (5000 or less for classic usually)
    Car kept during the day: At home (Or other?)
    Car kept overnight: ???
    Overnight Location: At home (Or other?)


    No-claims bonus
    No-claims bonus (NCB) available for this car: ??
    Other car insurance in your name within the last 2 years: ???
    Regularly driving a car not insured by you: ???
    Own or use another vehicle: ???
    No-claims bonus for the other vehicle: ??? years

    Terms imposed
    Have you or any of the drivers ever had insurance declined, cancelled or special terms imposed: ???

    Personal data disclaimer
    In accordance with the Data Protection Act & General Data Protection Regulation (GDPR) do not use, or store, this personal data in any other way expect from necessary use in providing a quotation for insurance for this vehicle on this date. I do not, nor will not, grant access for this data sold to third parties. I do not grant permission to be contact in future about renewals, promotions, offers or any other reason.
    Last edited by Pete; 25-05-18 at 14:37.

  3. #3
    Yes, I'm a Moderator Pete's Avatar
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    Useful - I've made it a Sticky Thread.
    '97 VVTi Royal Sapphire Pearl Tiptronic BPU

  4. #4
    Official club insurer Club Member SkyInsurance's Avatar
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    We've just stopped using info@skyinsurance.co.uk. Quote requests should now be sent to salescallbacks@skyinsurance.co.uk & existing customer queries should now be sent to enquiries@skyinsurance.co.uk

    Feel free to contact us should you still need a quote.

    Cheers,

    Alex
    Last edited by SkyInsurance; 23-05-18 at 15:18.
    Contact us:

    TEL: 03303 331 251
    WEB: www.skyinsurance.co.uk
    EMAIL: enquiries@skyinsurance.co.uk
    BLOG: http://www.skyinsurance.co.uk/blog/

    YOU CAN ALSO SEND US A PRIVATE MESSAGE!

  5. #5
    Official club insurer Club Member SkyInsurance's Avatar
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    Mr Cull, can you please amend your post with our correct email address?

    Thanks
    Contact us:

    TEL: 03303 331 251
    WEB: www.skyinsurance.co.uk
    EMAIL: enquiries@skyinsurance.co.uk
    BLOG: http://www.skyinsurance.co.uk/blog/

    YOU CAN ALSO SEND US A PRIVATE MESSAGE!

  6. #6
    Formally 'culllcfc' Club Member Mr Cull's Avatar
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    Thanks Sky for the updated contact details.
    Thanks Pete for updating these in this thread.

    The quote I did get back from sky today was over £100 more than other brokers so unfortunately I wont be able to go with you guys.

    Also I'm sure others, as well as me, would be interested to know why Sky, or your underwriter, wasn't able to class the Supra as valid for "Classic Car" insurance where as most other insurers would?

  7. #7
    Official club insurer Club Member SkyInsurance's Avatar
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    Thanks for that.

    Re. the classic car side of things, The issue is not the underwriter, but the scheme the vehicle would be on. Our focus has mainly been imports, modified, and performance cars, which usually fall into a different policy than a classic car would. However, we're in the process of adding a new, more varied, classic car scheme to our already specialist panel. Hopefully, this will help us be even more competitive for the majority of members.

    Cheers,

    Alex
    Last edited by SkyInsurance; 29-05-18 at 17:41.
    Contact us:

    TEL: 03303 331 251
    WEB: www.skyinsurance.co.uk
    EMAIL: enquiries@skyinsurance.co.uk
    BLOG: http://www.skyinsurance.co.uk/blog/

    YOU CAN ALSO SEND US A PRIVATE MESSAGE!

  8. #8
    Me? Post? Never! Club Member
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    Be worthwhile keeping an eye on who is where with insurers.

    Presently looking to get my Supra TT6 agreed value pre approved before considering any switch from current expiring policy provided by LV Classics at £28k cover - looking to raise this to £30k on renewal. I'll add to the list as insurers respond. So far results are:

    Classic Line
    OK to pre-approve on photos and write up. Came back with £18k limit on agreed value which is a long way off market so rejected.

    Thank you for presenting all of the desired information. However, up on reflection the valuation team would only be willing to agree £18,000.
    Lynbrook
    Didn't get past first base, here is their response to my email.

    In order to agree a value on the vehicle we would need to see a copy of a valuation certificate from either a classic car club or independent specialist. Unfortunately we are unable to agree values based on photos alone.

    Apologies for any inconvenience.

    Kind regards,

    Lynbrook Insurance
    Hagerty International - Classic Car insurance
    Good to go with £30k agreed value based upon pictures and write up. I do have history with this broker as my other classics are insured through them so that may make things easier compared to new customers making their first enquiry?

    QUOTED PREMIUM DUE £XXX.XX This includes Insurance Premium Tax at 12%
    Vehicle(s) Subject to Quoted Change
    Year Make Model : Amount Insured : Policy Excess : Annual Mileage Allowance
    1996 TOYOTA SUPRA RZ TWIN TURBO £30,000 150 1000
    Hagerty offer primarily Hiscox insurance policies. An insurer with a fairly good reputation.

    Brentacre Insurance Services Ltd
    Good to go with pre-approval on agreed value. Photos sent and form filled out. Replied quickly asking for larger pictures so I've sent them some big picture files. Approved the valuation on £150 excess and 1,500 miles.

    Further to email earlier today I can confirm that we would be happy to place an agreed value of £30,000 on your vehicle if you wish to go ahead with the policy.

    Everything is noted up so please let me know when you wish to proceed,

    Thanks,
    The quote from Brentacre was very competitive, however i have decided against running with their initial quote as the insurer is Markerstudy who it seems from online reviews that Adrian Flux also use. Trust Pilot and Reviewcentre reviews of Markerstudy are appalling. Both bottom 1 star rankings (as a comparison my current insurer, LV top customer satisfaction surveys like those run by Which Magazine and are 4 stars, out of five, on trust pilot). i have asked Brentacre if they have a more customer service focussed insurer on their panel that they can offer up a quote for - awaiting a response on that.

    I have spoken with my underwriter and we can only offer Markerstudy on this scheme. I realise they come up poor online, however we have used them for many, many years now and have never experienced any issues with claims.
    I declined. Brentacre are a professional brokerage to deal with, shame about the insurers really poor customer service and claims management history expressed in online reviews. The Markerstudy quote is 40% lower than the LV Classic renewal notice. A massive saving but for me not enough to justify the potential hassle in dealing with and pursuing a claim.

    Adrian Flux
    Acknowledged contact email in an auto responder message, message stated they would soon be in contact.

    Called late on the next working day to add some personal information. Said they can pre-approve agreed value no problem. I told them not to bother quoting Markerstudy. Caller ask why, had I read some bad reviews. I replied, yes a great many. Caller said they are terrible aren't they. Left to email over any quotes, excluding Markerstudy.

    We can agree a value of the vehicle before we start the insurance but it does require us to charge a £15 fee before hand to send out the documents to you.
    Asked to quote first and advise insurer before agreeing to pay up front a £15 valuation assessment charge. They sent over a competitive quote (though high compulsory excess) with an OK insurer so handing over the £15 and lets see what valuation they come back with.

    Nine days later, I'm still awaiting the valuation and the policy renewal date is fast looming. I've emailed a prod. Received a response advising they couldn't give a valuation as the form was not accompanied by any pictures (these had been provided in the initial email so were resent).

    Several days later still nothing and I have run out of time on the current policy so its a no from me to AF. Turned into several months with no response. £15 was refunded without having to ask.

    Lancaster Insurance
    Never responded. No acknowledgement, no reply, no call.

    Sky Insurance
    Responded after a couple of days.

    Many thanks for the email.

    This does appear to be a very nice example indeed. All things considered, our agreed value offer would be more around the £25,000 mark.

    Best regards
    Rejected due to the lower than desired agreed value limit.

    LV Classics
    Received the renewal which will only go up if I called them to raise the agreed value from £28k to £30k. Its noncompetitive compared to other quotes received for £30k cover so I won't be renewing with LV Classics. Policy was on auto-renewal which has been cancelled. They never even asked why I was either considering or actually leaving.
    ______________________________________________________________________________________________________________________________________________________

    Top tip with Broker arranged insurance is always ask who the insurer is and run background checks before paying for the cover. Worthwhile as you only get to find out how good your insurance is when you come to claim against it and although people are more driven to leave bad reviews online than they ever are to leave good ones it is easy to pick out which insurers have a bad track record when it comes to customer service and handling claims. The cheapest insurance is often not the best insurance.

    Went in the end with Hagerty adding the Supra to a pre-existing multi car policy. £140 for 5 months cover at £30k agreed value to take it up to the policy renewal date.
    Last edited by rider; 05-08-19 at 22:42.

  9. #9
    Posting is my life! Club Member Kev.O's Avatar
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    Any more luck Rider? I had a renewal policy with Flux which luckily due to a change in debit card never auto renewed resulting in me calling them them to discuss the policy. It soon transpired that Avivia which whom I would have been insured with doesn’t offer an agreed value.

    I’m now back in the market for a decent quotation with a similar agreed value as yours and would prefer not to use marketstudy who were the next price up from Avivia with Flux direct.
    95 UK T Manual Silver

  10. #10
    Simon_RD Club Member Simon_RD's Avatar
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    Mods - Please delete my/this post,

    I had typed a detailed report which had a copy paste element in it from the OP. When I posted, it butchered it to hell, and I cant be bother re-writing it all up again.
    Last edited by Simon_RD; 08-05-19 at 20:53.
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  11. #11
    Metal Wide Arch 13J Club Member Noz's Avatar
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    Good write up. Will be posting similar experience when I'm looking in next few months.

    Has anyone seen a reduction in insurance with a dash cam?

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    Me? Post? Never! Club Member
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    AF are the cheapest option with a half decent insurer. I'm still waiting for their pre-approved agreed value notification. If that is not forthcoming or fails to attain the requested £30k value then I'll be off to Hagerty. I'll update my contribution to this thread as things progress up to the renewal date of the 21st of May.

  13. #13
    Simon_RD Club Member Simon_RD's Avatar
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    I just renewed with AF.

    Before I did, I went straight to the source, asking them to clarify all the negative suggestions made on various forums and social media.
    It was concerning their valuations, both market and agreed, time-frames and costs/premium effect, plus their method of achieving them with the underwriter.
    I also threw at them allegations of deliberate response delays to defeat cool-off periods, how they respond to all those negative claims against makerstudy, and how claims work when they are the underwriter for a customer.
    I also went though some scenarios with my car and how/what would happen claim wise.

    Unfortunately I cant share their answers as I declared it all in confidence at the start, as I hoped that would encourage answers, which it did, and as a result of their answers, I decided to continue with AF.
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  14. #14
    Posting is my life! Club Member Kev.O's Avatar
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    I went with Classic Line who were not only 15% cheaper than AF, they agreed on £30K (with a certificate sent through today) and as the Supra is now on a classic insurance I have 12 NCB to use on another car. This is great news as I have the chance to opt out of a company car scheme and the 0 no claims was really impacting my insurance quotations.

    Overall I’m very happy with the company, very helpful and friendly.
    95 UK T Manual Silver

  15. #15
    Trigger Happy Moderator Tyson's Avatar
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    Quote Originally Posted by Kev.O View Post
    I went with Classic Line who were not only 15% cheaper than AF, they agreed on £30K (with a certificate sent through today) and as the Supra is now on a classic insurance I have 12 NCB to use on another car. This is great news as I have the chance to opt out of a company car scheme and the 0 no claims was really impacting my insurance quotations.

    Overall I’m very happy with the company, very helpful and friendly.
    Just renewed with Lancaster and submitted my agreed valuation will report back when I get a response.
    95' Black TT6 UK Spec . UK spec Supra register LINK if you have a UK spec send me a pm or post on the thread

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