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Thread: Unreliability Allegations Regarding AEM ECUs

  1. #61
    Work... what work? MEMBERSHIP DUE
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    Quote Originally Posted by Guigsy View Post
    fu*k me. If customer opinion isnt allowed anywhere any more watchdog must be fu*ked!
    Here, here.

    Customers are more than welcome to their opinions, and all a forum ever is at the end of the day is opinions. A legal case based on opinions has about as much strength as a nat with an extreemly bad cold.

    Although im sure a note at the bottom of the forum stating something like the below might help in future:

    "All individual posts on this forum are the opinions of their respective owners and are in no way the opinions of the site owners or moderators"

  2. #62
    Redneck with a button... Club Member JustGav's Avatar
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    I've just spoken to AEM, and waiting to hear back from them... will post updates as they come in...
    Life, that thing that gets in the way of existing

  3. #63
    ~Rageaholic~ Club Member michael's Avatar
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    Quote Originally Posted by JustGav View Post
    I've just spoken to AEM, and waiting to hear back from them... will post updates as they come in...
    Are they mutes or do they need to consult their legal team before they say anything?

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  4. #64
    What search button? Club Member neil tt's Avatar
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  5. #65
    Redneck with a button... Club Member JustGav's Avatar
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    Quote Originally Posted by michael View Post
    Are they mutes or do they need to consult their legal team before they say anything?

    Not sure, from what the woman said when I spoke to her on the phone, she said she would be speaking to the Sales Manager. She also requested an email. I've requested information with regards to who is an authorised DISTRIBUTOR and who is authorised to speak on behalf of AEM.

    I do have a name, number and email address, which I've made available to the mods, but I'd rather not put it up publically.
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  6. #66
    Redneck with a button... Club Member JustGav's Avatar
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    Quote Originally Posted by dturne81 View Post
    I represent AEM in Europe through APP and Ji-kan.

    Anyone who wishes to contact me can call
    01327 340123 or 01908 648955
    regards

    Dan Turner
    Quote Originally Posted by JustGav View Post
    How about just being public and answering the questions that have already been posed?, provided of course the questions are reasonable. which majority of them are.
    .
    Still no answer...
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    Last edited by JustGav; 11-07-07 at 21:11.
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  7. #67
    Worcestershire Royals Club Member MARTIN R's Avatar
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    customer feedback good or bad is part and parcel of running a business,maybe packing up is advisable.

    I am sure the company I work for would get far suing our customers if they bound about allegations of poor service / products

    I think more time and energy should go into resolving and commuincating rather than suing.

    As Ian said P S

    This is my opinion and is not in anyway endorsed by our great club
    Miss the Midlands meets
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  8. #68
    I'm a country Club Member vvteye's Avatar
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    Quote Originally Posted by Nic View Post
    No but I could get one if you you say any naughty things about me
    How much is this including shipping please Nic
    British by Birth. Welsh by the Grace of God.

    Once I had a Scooby... but I'm better now
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  9. #69
    Redneck with a button... Club Member JustGav's Avatar
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    Okay, I now have an OFFICIAL comment from AEM. My original assumption was indeed correct in that it was Dan Turner making the legal threat and NOT AEM. Please don't confuse this with the 'Is he a good mapper / bad mapper thread. It is purely based on the information provide regarding the threat of legal action. Their view is that Dan Turner is an authorised tuner and has had good feedback (This is not open to debate on this thread I feel, save it for the other threads).

    I have been in contact with AEM, who were NOT aware of the legal action threatened by Dan Turner. They infact welcome comments regarding the AEM unit, and have said they will post up a comment.

    Here is the AEM email and comments in a completely uneditted form.

    Gavan,

    My name is Jeremy Barras from AEM (really!). I have reviewed the forum
    thread you have included. I presume that you are the "JustGav" on the
    thread.

    Dan Turner is an approved AEM Tuner in the UK, who is a part owner in
    Jikan, who is also a customer of ours. He is not an employee of AEM.
    Your email is the first information we have received concerning this
    issue. There have been no discussions previously concerning the forum
    comments, which we were actually not aware of. There has also obviously
    been no threat of legal actions or the like therefore.

    If I understand this all correctly, this is a mapping issue, not an
    equipment issue, so I am not really qualified to comment from a
    distance on what happened with the vehicles in question.
    In none of the threads did I find a reference to a faulty ECU
    contributing to this issue.
    What sort of pistons did the car in question have? Stock?

    As you are I am sure well aware, we do sell a large number of EMSs'
    for the Supra applications, and this for a number of years very
    successfully. Generally the market response has been very good and
    feedback very positive.
    Certainly if any users are having issues with the EMS, we do expect
    them to bring this to our attention and to discuss it with us in
    forums. That is why, if you go to the AEM website, you have the
    opportunity to join in any number of different electronics forums which
    we post and moderate to exchange views and experiences, and to share
    solutions. We even have a specific Supra forum. Worth a visit perhaps
    and an ideal place for you to discuss any issues with the EMS you feel
    might be warranted!
    Dan Turner, is in our opinion, a talented and knowledgeable tuner of
    our EMS. He has been working with it for some years now, and we have
    generally always heard positive feedback from satisfied customers.
    We do have other qualified tuners we can recommend, and if you can let
    me know where you are located, we can recommend the one closest to you.
    If you want us to contribute to your forum thread on this subject, we
    are of course happy to do this, provided of course it does not turn
    into a full time job!
    Hope this clarifies everything, and no, we did not consult our
    attorney before writing this!

    best regards

    Jeremy
    I especially like the last comment, shows they do have a sense of humour *grin*
    Life, that thing that gets in the way of existing

  10. #70
    Day Zero Member Club Member Alex's Avatar
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    Good work Gav.
    - Alex

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    ______________________________________

  11. #71
    MKIV.net Resident 'Bloke' Club Member Paul's Avatar
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    Makes Dan Turner look a bit of a bullshiting knob
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  12. #72
    Admin Super Moderator Steve's Avatar
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    Yep, well done Gav.

    So somebody was talking a load of b******s then!

  13. #73
    Redneck with a button... Club Member JustGav's Avatar
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    Quote Originally Posted by Alex View Post
    Good work Gav.
    Cheers dude..

    I will state clearly here, that my motive for doing all this work was not one against Dan's tuning ability, but simply that he threatened the club. I didn't believe for one minute an american company such as AEM would simply pull this kind of stunt. I've worked with plenty american companies, and smaller ones such as AEM would regard the UK as an emerging market, while I realize some people might not use the AEM products due to technical preferences, it would have been a shame for one person to muddy the waters with regards a unit which would be suitable or preferrential for some people.

    I have also made the email addresses and the contact details for the people at AEM available to the mods for them to carry on this possible new relationship with AEM.

    PS : Sorry about the big words, having to use them a lot at work now *grin*
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  14. #74
    Redneck with a button... Club Member JustGav's Avatar
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    Quote Originally Posted by michael View Post
    Are they mutes or do they need to consult their legal team before they say anything?

    I believe they put a special line for you in the email *grin*
    Life, that thing that gets in the way of existing

  15. #75
    I'm a stallion, baby! Super Moderator mawby's Avatar
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    Well done Gav. Your support regarding this matter is greatly appreciated.
    1993 Toyota Supra GZ Auto

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