PC help please.

[JamieP]

i get this when turning on the pc and my outlook wont work.
"This application has failed to start because msidcrl.dll was not found"
I tried sytem restore but it wont let me.. any ideas? im not very good with pc's so if theres someone i can call who can talk me through it would be great.
Regards Jamie:)

[Henk]

I'm at work at the moment and can't call you but as a first start go here to check nothing untoward has happened to your machine:

http://safety.live.com run the scan.

I've searched my PC for that file & I do not have it so it is not a standard Outlook or XP file.

I'm sure others will have advice soon!

[JamieP]

Strange, i cant get that link to open.

[ivan]

It comes with MS Messenger 7.x
Default location: c:\program files\msn messenger\msidcrl.dll

You can download it from here: http://www.dll-files.com/dllindex/dll-files.shtml?msidcrl (AFTER carrying out the scan Henk advises)

Regards

[Lucifer]

If msidcrl.dll is running on your PC, you should verify that it is authentic. A file name alone is insufficient for identification

[Henk]

Strange, i cant get that link to open.

When I go there it re-directs me to:

http://onecare.live.com/site/en-us/default.htm

It all works fine, maybe this is symptomatic of additional issues you have?

Tips for getting the URL to work: Use IE not Firefox, clear cache

[JamieP]

Hmm i think my pc has had it, i cant get any of them links to open.

[SupraAyf]

i get this when turning on the pc and my outlook wont work.
"This application has failed to start because msidcrl.dll was not found"
Regards Jamie:)

Jamie mate,

The main problem is that your PC is actually telling you that its bloody sick of accessing the Mkiv Owners Club web page at a rate of 20 hours per day.

I think it needs to see a bit of variety in its life TBH:search:

:) :) :)

[Lucifer]

YOu just need to remove the outlook plugin for MSNIEN. go Start - Run - Outlook /safe

[Henk]

Jamie,

This might do the business for you: http://support.microsoft.com/kb/920115

Do you use the outlook business contacts package?

(I don't so hence it might explain why I do not have the file)

[JamieP]

Nope cant get that link to open either.
No buisness contacts.

[JamieP]

YOu just need to remove the outlook plugin for MSNIEN. go Start - Run - Outlook /safe

When i click Run i just get a box up with "www.ntlworld.com" in it

[Lucifer]

When i click Run i just get a box up with "www.ntlworld.com" in it

Errr..... then change it to outlook / safe!

[JamieP]

Errr..... then change it to outlook / safe!

"Windows can not find outlook"

[Henk]

Hang on, you're saying that if you click ANY URL link it does not work.....

I'm not sure how this is outlook related...

If you want Jamie, Send me a remote assistance request through MSN.

I'm PM you my MSN Addy

[JamieP]

Hang on, you're saying that if you click ANY URL link it does not work.....

I'm not sure how this is outlook related...

If you want Jamie, Send me a remote assistance request through MSN.

I'm PM you my MSN Addy

MSN wont work either bud.

[JamieP]

its still under warrenty some im gonna take it up pc world.

[JamieP]

WTF... drive up pc world the guy plugs it in and it works perfect, bring it home and still perfect:search:

[Henk]

erm...... the black box says...........

"Pilot Error"

;)

[JustGav]

Call me on my mobile if you want, and see what I can do...

[JamieP]

Call me on my mobile if you want, and see what I can do...

All sorted cheers bud.