View Full Version : New mobile contract - advice needed
Howdy folks :)
been with orange for almost 8 years..... and have decided i've had enough of the huge cost of calls, bollox customer support and CHARGES FOR ITEMISED BILLING :rolleyes:
have decided to head over to 02 instead - they seem like a nice bunch :innocent: ... 600 min of talk and few hundred text would suit me just fine - not looking to spend more then £35-£40 a month on the above.... (my average bill with orange was around £80 a month.... and when i told them i was leaving.. guess what they offered me for being loyal for 8 years.... yep £50 a month for 500 min :rolleyes: )
seen a few offers which have either got a free xbox360 or psp - so i'm getting greedy ... i've seen some of the websites (dial a phone etc etc etc) which offer this and wanted to know what the catch was (yes, i've read the t&c on some of these but no details about the delivery of the xbox :blink: ) better still has anoyne purchased a new contract and have details for the deal?
i'm also loooking to port my line 1 and 2 numbers over from orange - anyone know if o2 support line 2 feature on their network? whats the deal with porting? i'm geting the porting code from orange but not sure what i do with it from there -- lot of questions i know but please be helpful and stay on topic :p
most of the offers where your offered a xbox/psp or the such like have very long delivery dates....like 8 weeks+ from when you take out the contract....even then you have to wring it outta them. Just be clear about stuff like that and you should be fine.....O2 were pretty good but i found "3" price plans to be much better VFM and there service has improved considerably from the old robotic customer service agents with call centres in India
service has improved considerably from the old robotic customer service agents with call centres in India
thats one of the main reasons i've left orange - ffs paying 80 odd quid for 200 min and 60 text a month and you cant even speak to someone when things fuk up as they dont understand english
thats one of the main reasons i've left orange - ffs paying 80 odd quid for 200 min and 60 text a month and you cant even speak to someone when things fuk up as they dont understand english
I was on Orange premier last year and they were based here and provided excellent customer support but i think if your not on their premier tarrifs then you get directed abroad
chris.mcd22
20-12-06, 15:08
The deals on orange are the best ever at the moment. Look at there website.
http://shop.orange.co.uk/shop/yourplan/online
Unlimited calls and text messages for 75 quid othe one I am on umlimited texts and 500 free calls.
Orange do the best deals by a long margin in my opinion.
thats one of the main reasons i've left orange - ffs paying 80 odd quid for 200 min and 60 text a month and you cant even speak to someone when things fuk up as they dont understand english
I've always found Orange customer service pretty good. But - if your bills were your problem then you might have made a mistake leaving them.
I'm surprised they didn't mention this - but they will match anybody elses tarriff. I have had an Orange sim for a long time and I don't pay line rental because about 6 years ago Virgin created a no line rental tarriff - and I told Orange I wanted the same thing.
Unless they have stopped (but allowed those of us who use it to carry on) - then you should have been able to say : I want price plan X that O2 / Vodafone / H3G etc. provide - and they would give it to you.
I've always found Orange customer service pretty good. But - if your bills were your problem then you might have made a mistake leaving them.
I'm surprised they didn't mention this - but they will match anybody elses tarriff. I have had an Orange sim for a long time and I don't pay line rental because about 6 years ago Virgin created a no line rental tarriff - and I told Orange I wanted the same thing.
Unless they have stopped (but allowed those of us who use it to carry on) - then you should have been able to say : I want price plan X that O2 / Vodafone / H3G etc. provide - and they would give it to you.
tried that - the silly mare at the other end was more then happy to give me a pac code via post :rolleyes: lil bit dissapointed with orange to be honest - they don't value existing customers - look at some of the shitty deals they offer at upgrade time :(
The deals on orange are the best ever at the moment. Look at there website.
http://shop.orange.co.uk/shop/yourplan/online
Unlimited calls and text messages for 75 quid othe one I am on umlimited texts and 500 free calls.
Orange do the best deals by a long margin in my opinion.
check out o2.co.uk
they have 600 x network mins and 1000 text for £35 ;)
i threatened to leave orange and got myself a free D900, 170 minutes any network any time and 250 texts for a tenner a month.
Vodafone?
:p you're kidding right
Orange are rubbish!!! Their customer services are the worst I've ever had the misfortune to deal with!! AVOID at all costs [and typically very expensive].
Penguin if you are considering 02, go direct. Get one of their online tariffs.
:p you're kidding right
I've had no problems.
I asked for my PAC recently to move to Orange, but decided after 2 days of having an Orange phone and consequently no reception AT ALL, and also phoning Orange 3 times and not understanding the bloke on the other end at all I phoned Vodafone back, spoke to a nice English person (as well as the subsequent 3 calls that arose) and got myself on a new contract with them on a better deal than I had with Orange.
I now have full signal bars again - hurray!
My god someone else with a Line 2!? I can't believe it... I thought I was the only one left... :)
My god someone else with a Line 2!? I can't believe it... I thought I was the only one left... :)
lol - thing is mike - i've spoken to some idiot at 02 who's never heard of line2 :( - spoke to tmobile dude and they support it ... not sure about 3 so i guess my choices are limited at the moment :( i've had everyday 50 since it launched all those years ago - and i've only every used around an average of 50 min in a month :blink: pointless havin it lol
http://www.mobiles.co.uk/t-mobile-graphite-mda-compact2.html
going for this one i think :) its on tmobile flex 35... er... so thats either 900 x min or 1800 text , or a mixture of both ;):D:D: oh and a free xbox360 or nintendo wii after 35 days :D
steve77964
21-12-06, 12:49
Im With 02 Online 1000 Minutes And 1000 Texts For 40 Pounds A Month!
I'm on Vodafone with 2000 minutes and 1000 txts for £20 a month!!!!
I'm on Vodafone with 2000 minutes and 1000 txts for £20 a month!!!!
dude is that cross network anytime ? :)
Im With 02 Online 1000 Minutes And 1000 Texts For 40 Pounds A Month!
but but but did you get a free eggbox 360? :D
dude is that cross network anytime ? :)
Yep.
But it was sim only - no free phone. Cos I had a spare.
Yep.
But it was sim only - no free phone. Cos I had a spare.
thats a cracking deal :cool: i need new hasndset tho as mine is buggered
I'm with Vodaphone, £15/month 500 texts and 500mins cross network.
I've been with them years and never had a problem. Customer service is great.
Every year at contract end I write a cancellation letter. They then phone me and offer whatever handset I want in order to keep my business. They old ones go on ebay and I get free money.
If you phone up to cancel they don't care, if you write a letter the offers come flooding in.
Just got off the phone from orange ....
:D they have given me 820 x network min anytime, unlimited text, and 20mb internet access with a brand spanking new pda phone... for.... 35 quid a month... i'm flipping happy :D and she said she'll try to get me totally free broadband too :D respect!!!
Nice escape, 02 suck donkey balls to the extreme... well they do with existing customers, with new ones they will give you the world.... and then it's back to normal.
Nice escape, 02 suck donkey balls to the extreme... well they do with existing customers, with new ones they will give you the world.... and then it's back to normal.
thats what orange do! ... i gave them my disconnection notice and waited for my pac codes to arrive.... i would of been on tmobile by now, but the handset i wanted they no longer do (the retailer also said i would get an eggbox 360 which was cool :) ) she offfered me a better pda but no xbox so i figured fuck it, give orange a call and see if they can do better... woman on the phone was british and said she'd try and get me the best deal possible for the least amount :) overall i'm very happy - its just a shame you have to kick up a stink before anyone gives a shit!
MONKEYmark
03-01-07, 16:45
whats the deal on the xbox360? how come they get one of them.i have never had a contract phone.im on o2 pay as you go.£10 a month for 300 texts and 300 wap mins and your £10 to spend on calls.
would not mind a contract with new sony/erricson p990i pda phone and a free xbox360.something with 300 mins talk and 500 texts would do
i seem to be spending about £20 a month on mine.mainly do texting with odd calls.i prefer o2 never had any bother and always have a signal.
dont like vodaphone or virgin or orange and tmobile are crap for signal.
anyone got any ideas or websites or numbers
thanks
I've been with 02 for 12 years now but plan to leave when my contract ends in March unless they can do me a deal on an XDA Atom - I'll threaten to leave, they will probably let me :)
If they do I'll go pay as you go and buy an XDA Atom outright for less than they wanted for an upgrade.
anyone got any ideas or websites or numbers
http://www.dabsmobile.com/mixnmatch/
I've been with 02 for 12 years now but plan to leave when my contract ends in March unless they can do me a deal on an XDA Atom - I'll threaten to leave, they will probably let me :)
If they do I'll go pay as you go and buy an XDA Atom outright for less than they wanted for an upgrade.
you'd think they would value loyalty :rolleyes:
Always the same old thing with the moby companies - shit on their existing customers and bend over backwards for new ones. No network is better than the other.
I'm personally with O2 and have been for about 4 years. My old man is Voda Business and my mom is on Three.
I get lumbered with ordering my parents upgrades as well as my own too. Personally out of those three - O2 are best. I've been with Orange and T Mobile in the past and imo they're not as good either.
You can't beat the deals on http://www.o2.co.uk/
Check out the cracking deal with the D900 - best phone on the market by far imo.
I sent my D900 back, hated the slide mechanism, now got an X820 that has pretty much identical OS but with a lower mp camera.
Me and my missus are in "3" network, I cannot complain really, really good deal minutes/money and good customer support (they have funny chinese accent :D)
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