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The mkiv Supra Owners Club

Newera


Robbo
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Yes Miguel he is very happy with the car now he has sorted the problems out. He loves it. All im saying that what i have heard is that your after care is not very good from quite a few people. I'am a customer service manager myself for a large company and after care is very important. I noticed that you did not touch on my comment about the nasty comments made by a member of your staff by email about my father being from the northeast.

 

Cant take it away from you though, you do source fantastic cars.

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No harm done, Robbo.

 

When I realised what the staff member had done, he was reprimanded and an apology immediately sent to your father.

That staff member's since been given his notice and is leaving the company next week.

Not because of what he said about your father in comment, but just shoddy quality of work & service.

 

Miguel.

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