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Paul Whiffin
13-03-08, 11:07
Hi chaps,

I bought a pc a few months ago and its got Norton inbedded into it! I want to remove it but cant find it anywhere? Its not under remove programs. Any ideas?

hiten55
13-03-08, 11:12
theres a tool on symantecs website that does a complete file removal. try that, worked for me. im at work so i cant find the link at the mo. if you cant find it drop me a pm and i'll check tonight for ya...

oh and what make is the pc? packard bell ones are a pain to clean up....

Paul Whiffin
13-03-08, 11:14
Its a Packard Bell yep!

DamanC
13-03-08, 11:17
Norton and packup bell. *shudder*

This is what you need Paul, good luck ;)

http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

carl0s
13-03-08, 13:21
One of the most useful tools of my 'toolkit' that one ;)

Paul Whiffin
13-03-08, 15:30
Marvelous! All gone, never to be seen again! PC's nice and fast now. Thanks for your help.

heartworm
13-03-08, 15:53
Marvelous! All gone, never to be seen again! PC's nice and fast now. Thanks for your help.

Does it make a big difference? Somethign is killing off my machine and its not really doing much.

CJ
13-03-08, 18:04
I used to have Norton but wasn't convinced I had removed it all. I have just tried this tool and as I wasn't sure what version I had, I ticked the ISP supplied box.

I have run it but for the past hour it has been stuck at "Processing MSI's by product code". The spyglass is still turning so it isn't frozen up but surely it shouldn't have taken this long? :blink:

Class One
13-03-08, 18:10
Link no worky. :(

DamanC
13-03-08, 18:31
Works here :)

CJ
13-03-08, 18:41
It has finally finished! :)

carl0s
13-03-08, 19:18
Link no worky. :(

I use this link:
ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe